Lost or Stolen Passport

Step 1: Gather US Passport Application Materials

1. Letter of Authorization: Contact UPV SERVICES for this document. Reservation for slots is needed.
2. Two Passport Photos: Obtain 2×2 color photos with a plain light or white background from Kinkos, Sears, or AAA.
3. Proof of US Citizenship: Provide one of the following original or certified copies:

• Official Birth Certificate (if born in the US)
• Most Recent Passport
• Naturalization Certificate (for US citizens through naturalization)
• Certificate of Citizenship (if born abroad to US parent(s))

4. Proof of Identity: Submit a clear photocopy of a Driver's License or State ID issued more than 6 months ago. If issued less than 6 months ago, provide:

• Alternative form of identification
• Supplemental Form (if applicable)
• For applicants age 16 or 17 without a valid, 6-month-old driver's license, a parental co-signature is required. Include a birth certificate proving parental relationship.

5. Travel Evidence: Provide two copies of one of the following:

• Copy of plane ticket showing foreign departure
• Copy of travel itinerary (from airline or travel agency with applicant name, travel date, flight info)
• Business travel letter (if travel is for business and neither of the above is available.

6. DS-64 Statement Regarding Lost Or Stolen Passport (if necessary)

• DS-64 FORM LINK
• DS-64 must be completed online using the government application form. Do not sign this form now; you will sign it in front of the acceptance agent. Print out two copies of the DS-11 form and leave ONE COPY on the OUTSIDE of the sealed envelope.

7. DS-11 Government Application form Passport pptform.state.gov/LINK

• DS-11 must be completed online using the government application form. Do not sign this form now; you will sign it in front of the acceptance agent.

6. Government Fee: $211.36, payable to the U.S. Department of State. Once you have all the materials ready, proceed to step 2.

Step 2. Get Application Authorized

All 1st Time or New Applicants need to have their applications authorized by local government officials called Acceptance Agents (AA). Bring all of the materials listed above. This section describes what happens there. Click here to locate your closest AA

AAs are located in Post Offices and Courthouses around the country. Not every Post Office or Courthouse has an AA, and hours vary.

The AA's job is to witness the applicant sign the government form, check their ID, and seal some of the application materials into an envelope.

The items that are sealed are:

• The first signed copy of DS-11.
• The original proof of citizenship.
• The two passport photos.
• The photocopy of the driver's license, or the supplemental ID.
• The travel evidence.
• One copy of the Letter of Authorization.
• The check for the "U.S. Department of State for $211.36.

The items that are not sealed are:

• The second signed copy of DS-11.
• The second copy of the Letter of Authorization.
• The UPV Services order confirmation page.
• The check for UPV Services (if not paid by credit card during checkout).

Important Note: The Acceptance Agent will occasionally insist on sealing one or more of the items listed here as items that should not be sealed. This is perfectly fine. Just make sure to include the required number of them inside the package that you are sending in. As an example... if the AA seals one copy of our Letter of Authorization (or even the travel evidence), simply print out another so that you can include 2 loosely in the package that you send to us (see Step-3).

The AA should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two applications are sealed in the same envelope (normal), ensure that both applicant's information appears.

Tell the AA that you are using UPV Services to expedite the application. They must return the envelope to you. It is occasionally necessary to refer the AA to the Department of State's Hand Carrying of Executed Applications policy, located on page 31 or 44 of their manual. If the agent refuses to return the envelope, call UPV Services to have a representative assist you.

Once you have the sealed envelope, and the additional materials (as listed above), continue to step below.

Send your application to our sort facility at:

Shipping Method: FedEx Priority Overnight

Company: UPV Services

Recipient: Passport Department

Address: 1629 K ST NW Suite 300 Washington DC 20006 Phone: (866) - 334 - 8472